[Resolved] Naaptol.com — Mobile phone

Ajit Maruti Powar

from Mumbai, Maharashtra

Address:

Maharashtra

Problems found

Ref. no. 1. your order no : 264027, dated 31/3/2010
2. product name : e71 pro + free bluthooth
3. our complaint no. 73180

1. the screen is improper and the glass has come out.
2. the sound is not clear its cracking, same happens whenever you switch on to blue tooth.
3. last but most important thing is the model what we asked for and what we received is totally different so, all this comes to a very bad impression about your service & company.

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Feb 22, 2017

Complaint marked as Resolved

Verified Support

May 22, 2010

Naaptol Online Shopping Customer Care's response Dear Customer,

We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement.we would require the product which has been recieved at your end. would request you to dispatch the faulty product at the provided address and kindly help us with the courier details so that we can also co-ordinate with the courier company for the same.

Hoping to get the details soon to help you in an effective manner.

Thanking you in anticipation.

Regards,
Naaptol Customer Care.

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Comments

birsingh

from Delhi, Delhi

i birsingh order no. 429648 purchaged a mobile phone G9000 i found that the back cover of mobile was loose and battery back up is half hour please tell about solution of this problem my mobile no. [protected]

akkinaguntasrinivasa rao

from Guntur, Andhra Pradesh

My Name is Akkinagunta Srinivasa rao. I was purchased querty keypad mobile in online.but my mobile is not delivery at my home.My ORDER ID 913624 and product ID 730802.MOBILE COST IS RS.2799/-AND SHIFTING CHARGES IS RS.200/- TOTAL RS.2999/-.THIS AMOUNT IS PAYING AT DELIVERY TIME.SO PLEASE DELIVERY MY MOBILE.
THIS IS MY ADRESS;-
A.SRINIVASA RAO
S/O VENKATANARAYANA(LATE)
POLICE CONSTABLE NO;1334.
GANAGAVARAM(V)
GURAZALA(MD)
GUNTUR(DT)
A.P.
CELL NO.[protected]