[Resolved] Naaptol.com / MP9 Digital Pocket Video Recorder — Dispatched of damaged piece and now not replacing.

[Resolved] Naaptol.com / MP9 Digital Pocket Video Recorder — Dispatched of damaged piece and now not replacing.

V vivek jhawar from Bhopal, Madhya Pradesh

I purchased a product mp9 recorder from naaptol.com. when I opened product it was compeletely damaged and of no use. I am calling them from last one and half month for either replace or refund but no responce. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Vivek Sawhney

from Lucknow, Uttar Pradesh

Naaptol seems to be more of a fraud. I had placed two orders with them in last week of August 09 which are yet to be delivered. One was against credit card and one on COD. The customer service people are not able to give a satisfactory answer. First I was asked to send my credit card statement so that they cud verify that I have made the payment. Are they living in the stone age !!!.

I an a regular on ebay and products are delivered between 1-7 days and whenever I hv not recevd the goods the money was refunded in 15 days, theirs is a self monitored system.

Save your time, money & energy STAY AWAY FROM NAAPTOL

OMOLE BENSON

I purchased the MP9 Digital Pocket Video Recorder, for my professional use. I was enjoying its use untill it fell down from my top pocket, in the office. The on/off button spring slacks, and cannot switch off. Records contineously untill battery discharges. How can one open and fix the on/off button spring?

Naaptol.com

from Delhi, Delhi

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.

Thank you.
Naaptol Customer Care.