Naaptol.com — Product Fraud | |||
Now a days open any website, we will find a add from Naaptol.com selling a LED projector 50" display for just Rs 5999/- only. I had an interest but still i was in a dilemma to purchase or not. I went ahead and purchased the same. Later when started to operate....it was not 1% of what shown on the website. There is no proper display. The video output on the screen is not clear. Tried to adjust the clarity but not proper. In simple language its a wastage of money. I am being continuously in conversation with naaptol customer but not getting any positive reply for my refund. Please take my case seriously & try to get my refund as soon as possible as the product was repacked again in 10 minutes. Was this information helpful? | |||
 4 Comments | |||
Comments
I have purchased Blackberry storm 9530 in Rs. 11990 on 02/02/2011. I have made full advance payment from my credit card. I have made lots of call in their customer care for delivery status. They don't give proper answer.
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I had ordered for a SanDisk Cruzer Blade 8GB PenDrive on 21 st of June, 2011 from Naaptol and my order no is: 1948568. Naaptol confirmed that they have received the payment for the pendrive worth Rs. 479.00 on 22nd June, 2011. I kept a watch on my order status and it never changed from "order shipped" to any other status. I never received the pen drive till date. I made several phone calls to their customer care service and received a hopeless service from everyone there. I gave written feedback still no go. I wrote to the CEO which is an option on their website still no go. I am left helpless. Openly these people are looting customers. I request you to look into this matter and provide me justice that I deserve. How is reputed newspaper like Times of India giving such big advertisements of Naaptol products? Why is law of India not taking any action against them and letting them carry out their business.
My email address is jasmine.[protected]@gmail.com.
My email address is jasmine.[protected]@gmail.com.
Naaptol.com — fraud
i brought a mobile handset from naaptol.com by calling. and today i have paid Rs 9297/- by cash but i have given order for white color handset and they delivered me black handset.hens again i called customer care at naaptol.com but they replied we cant do anything.
Dear Mr.Patil,
We regret for the inconvenience caused to you.
We would surely help you, kindly help us with your order id so that we can assist you further.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.
We regret for the inconvenience caused to you.
We would surely help you, kindly help us with your order id so that we can assist you further.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.
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