I bought sofa cum bed from times of india news paper, add given by naaptol.com.. it was defective , no replacement yet.. even they have advertise 100% replacement guarentee.. but till now I dint get proper responds form them.. I have spent 4000+200 inr...
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Thank you for notifying us with your complaint, we regret for the inconvenience caused to you.
We would surely resolve issue, kindly help us with your order id so that we can assist you better.
Looking forward for an early update from your end and hope that you would give us an opportunity to bring a satisfactory conclusion to the issue.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.