[Resolved] Naaptol — complaint regarding display of karbonn smart tablet

chottu das

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

HI i purchased karbon smart tablet from naaptol worth Rs.6990 on 28th may,2012. The tablet worked for only 2 days and on the third day the display of the tablet is not coming . The display is completely blank . I called Naaptol customer care but they didnot help me out . Infact the told that there is no warranrty for the display.they have very bad response. I want my Rs.6990 money back . please help me out.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Naaptol Online Shopping Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.

Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

smj_jaffar2u

Hi Chottu Das

I got same issue with Naaptol & Karbon. Could you please let me know did they resolve your issue. If so please suggest me how ?

I have order on 3 Jan 2013. Due to its display defect we have send it back to them for replace and know they dont want to fix or replace it.

Please suggest on this