[Resolved]  Naaptol — Defective items

Address:

Krishna, Andhra Pradesh

On order no. 5499435 I have received mini sewing machine and mini vacume car cleaner on.10-12-12.on receipt it was surprised to see on subjecting to work the items are not in working order.lodged complaint ,and on getting confirmation vide complaint registered by naptol with ID.no3935441 on 20-12-12.who have connected to tech dept who have in turn have directed us to send back the items to their ware house at Delhi.accordingly the items werre booked at theirs on23-12-12.
No confirmation about replacement or refund received till date.
Please arrange the needful.