Naaptol — Sales of defectives | |||
Hi I have purchased Blackberry Storm 9530 on 20th jan 2012, online from Naaptol COD, The mobile kit consists of Faulty charger, however i started using by charging with laptop after 2 days screen gets blank and does not switchs ON, tried calling customer care and complaind they repiled saying 48 hours but no one responded tried calling again customer care officers says after 20min you can send the handset back we will get back to you on the status within 21 days this is cheating on the customers by selling faulty handsets new way of corporate steallingby Naaptol Was this information helpful? | |||
 3 Comments | |||
Comments
order id 3223785
Dear Mr.Vallabh,
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 2343643 & we have escalated this case to concerned vendor they will get back to you within 48 to 72 working hours. We request your patience in the interim.
You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 2343643 & we have escalated this case to concerned vendor they will get back to you within 48 to 72 working hours. We request your patience in the interim.
You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We regret for the inconvenience caused to you.
We would surely help you, kindly help us with your order id so that we can assist you further.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.