Naaptol — Incomplete Accessory | |||
This is regarding a complain about Naaptol.com Respected Sir, I appreciated your website for offering such a great deals and purchased a product..... i waited for 5 days to get my LG Fathom and i got it today on[protected]...... I had prepaid the amount on[protected]..... Here are the details of it: [protected][protected][protected][protected][protected] 3588326 Product name : LG Fathom VS750 Mobile With 3G Offer price : Rs. 5999 Shipping cost : Rs. 299/- Product Quantity : 1 Order Amount : Rs. 6298.0/- Customer Name : Hari Iyer Email Id : [protected]@gmail.com [protected][protected][protected][protected][protected] I am extremely disappointed with your service as i was not provided with the battery for this mobile........ How Will i use my mobile without a battery ??? i called your customer care.... but it seems none is willing to help.... It would be kind of you to have a look into this and please send me a Battery for LG Fathom ASAP..... Still i trust your service and hope there wont be any delays or goo[censored]ps...... Kindly reply and look into my concern Yours Faithfully, Hari [protected][protected][protected][protected][protected][protected][protected] i am very disappointed with naaptol.com and want to raise my concern against their inability to deliver complete products..... i hope my concern is resolved before i loose my trust. thanking you in advance Hari Was this information helpful? | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation, you said that you have not received battery with product.
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 2592292 & we have escalated this case to concerned vendor they will get back to you within 48 to 72 working hours. We request your patience in the interim.
You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.