[Resolved]  Naaptol / iPod — Word and faulty delivery

Address:Ahmedabad, Gujarat

I am big foolish that i could have searched complanst agaist naaptol before odering any products. It seems, this is bogus scam company and allclints are cheated onror other way. Elctronic products supplied by hydrabad based nonstandard delear and no phones being receinved. My irsder no 392239, dat e 15/05/2010 for oxygen ipod, but i received faulty and assembled green ipod with faluty buttons and dummy type model. When i called, they said, you send it to hydrabad, they will send new. Sir, are we foolish? First we sent 100% payment, than they sent faulty and wrong unit, now again they wnat safety and asking unit back. I wrte a mail and told them to send my original unit than only i will send this back to you. I am complaning this to cbi new delhi agaisnt this fraud company and also all consumer protection units. There is definetly bigest scam of the decade and unfortunetly so many good new paper being sponsered their advertise. That is een more apinful.
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Feb 22, 2017
Complaint marked as Resolved 
Verified Support
May 24, 2010
Naaptol Online Shopping Customer Care's response
Dear Customer,


We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement.we would require the product which has been recieved at your end. would request you to dispatch the faulty product at the provided address and kindly help us with the courier details so that we can also co-ordinate with the courier company for the same.Also you can contact us on customer care No.[protected].

Hoping to get the details soon to help you in an effective manner.

Thanking you in anticipation.

Regards,
Naaptol Customer Care.
Complaint comments 

Comments

why dont you email me this details where to send your packed unit back to my email id..
[protected]@yahoo.com
I will send it lying as it is packed one...
You shoud send me your decicon on my mail .. I came to knoe just todaywhen i searched my case...

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