[Resolved]  Naaptol — 16 GB Spy pen

Address:Jaipur, Rajasthan

Dear All,

i had order same product at 22.11.2010 by online card payment order no. 1013646 via challan no. 6050520 Vendor M/s Aditya Infoteck Haridas Market, Bank Street, Koti, Hyderabad-500095.

after 10 days i got product but pen was not open,

the button is not working,

its not working, same i called customer care, the same process taken by me,

after approx 15 days at 18.12.10 i got product again, but product is not working still and used pen becoz i found 2 videos in it

i called customer care, again they advice to send it back for replacement

and my surprise gift is surprise for me still.....................

i made below complaint
374719 dated: 29.11.10 again 05.12.10 same no
390325 Dated 09.12.10 Again 22.12.10 same no.

i asked number of M/s Aditya Infoteck Haridas Market, Bank Street, Koti, Hyderabad-500095. for advice becoz customer care executive does not knowledge about spy pen , so they cant advice us properly

but they refuse for the same

this is the my first experience with Naaptol

Gauri Sahnker
[protected]
Johari Bazar
Jaipur
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

16 GB Spy pen
Dear All,

i had order same product at 22.11.2010 by cashpayment order no. 938270via corriar

after 10 days i got product but pen was not open,

the button is not working,

its not working, same i called customer care, the same process taken by me,

after approx 15 days at 18.12.10 i got product again, but product is not working still and used pen becoz i found 2 videos in it

i called customer care, again they advice to send it back for replacement

and my surprise gift is surprise for me still...

i made below complai dated: 29.11.10 again

for advice becoz customer care executive does not knowledge about spy pen, so they cant advice us properly

but they refuse for the same

this is the my first experience with Naaptol

s.kandasamy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naaptol Online Shopping
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    2335
    Pending
    0
    Resolved
    1285
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    View all Naaptol Online Shopping contact information