[Resolved]  Naaptol — Low valued product delivered

Address:

Thiruvananthapuram, Kerala

I ordered for Kaspersky Pure total Security 2012 (1 User) (Order No. 4116721) wherein I had paid Rs.1100/- . But the product that I received is Kaspersky Internet Security worth Rs. 530/-. I asked them to either replace the product or refund the excess amount. Even after several emails, I have not received a response from them. I contacted the vendor - SAKRI.IN, but they said that it is the vendor who ships the product who is resposible for it. As I had it ordered from naaptol, I think they are the responsible ones and they are not responding. I want an immediate solution.