[Resolved]  Naaptol — NEW PRODUCT NOT WORKING

Address:

Hyderabad, Andhra Pradesh

Your order with
Order ID : 5553787
Product : Bajaj Majesty 2000 T OTG
has been successfully shipped at your shipping address. You shall receive your merchendise shortly

Here are the details of your order

Order Date :[protected]

Shippment details : ARAMEX NPD with AWB No : [protected]

Amount : 3212.00

I BOUGHT a BRAND NEW OVEN from Naaptol... the 2nd day iy started emanating fumes which burnt the exterior of the oven.. When i send u guys emails.. this is what is got.

When i called,i was not allowed to speak to any manager,., what can be more than this??!!
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indira jha11:51 AMEdit
second EMAIL : Dear Ms. Indira,

Thank you for writing to Naaptol.

We apologize for the inconvenience caused to you.

We regret to inform you as the product ordered by you is a branded piece we request you to kindly visit your nearest service center for further assistance.

We do understand you anguish however, we being third party and not manufactures we are unable to resolve the issue.
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indira jha11:51 AMEdit
WHY WOULD I BUY PRODUCTS THAT DONT WORK THE VERY NEXT DAY FROM YO UGUYS????? and you just shrug off responsibility saying that u guys are 3rd party???!!

indira jha11:53 AMEdit
ATLEAST ARRANGE FOR SOME AFTER SERVICE.. MATLAB NAYA PRODUCT KHAREEDEIN AAPSE,, aur phir hum khud after service ke liye bhage daure from the very next day!!?????