[Resolved] Naaptol Online Shopping — item (vox 307 qwerty mobile) and surprize gift not received | |||
My name is Sachin Nagi from New Delhi Order No. 942557 , I have booked oner order (Vox DV 111 5MP Digital Video Camcorder and Vox 307 Qwerty Mobile Combo) on 1.11.2010 to Naaptol through phone and paid immediately through credit card for rs. 4298/- (Rs.3999/- for product and Rs.299/- for shipping charges). I have received one packet from Naaptol on 18.11.2010 which includes Vox DV 111 5MP Digital Video Camcorder only, I have complainted immediately to customer care they told me that Vox 307 Qwerty Moblie is out of stock that's why they dont send this item, they also told me that i wait next 7 to 10 days. On 27.11.2010 the customer care executive told me that the item is available and the will send the item soon but i have not received my balance item till now. i have not received my surprise gift till now.(offer by the company elegible for payment through credit card). Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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Naaptol Online Shopping — deficiency of service
sir/ madami booked a product with naaptol online shoping Pvt Ltd, Bldg NO. 02 Sec. 01 millinium business park, Mahape Navi mumbai 400710, vide order no. 679455 dated 21/08/2010. at the time of booking they assured me that they send product with in 7 days. despite received payment. i call daily but they are failed to stisfeid me way my product could not send laps of 12 days. i spend 700/= Rs. for calling to them about my product. i also fax to them my ID and bank statement and by mail. evryday company representative gime a time and assurance but not tell me when and wich time they send my product. i pray before them with folded hand that send me my product becouse i have to go GOA therefore i booked that product but they failed to send my product till date. they cheat me and they / compny commits criminal breach of trust with me for own got gain and gain full loss to me. pl. take action against company as per law