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Naaptol / Surat Diamond, Maharani Jewellery Combo 102 Pcs - Jewellery sent broken and defective,when opened after courier delivery.

 
3 Reviews
User
  Clara Johnson on May 20, 2011
Maharani Jewellery Combo 102 Pcs, booked on 13-05-2011 to Naaptol, as advertised in TOI dated 12-05-2011. Seller Ref. No.:1752717. At the time of booking, it was conveyed that there would be an authenticity certificate for the jewellery, and complete refund of money would be done, if product found defective. Delivery given by courier at 4-05p.m. on19-05-2011. On opening the package, it was found that there were broken pieces of the jewels, defective jewels, and no authencity certificate. Immediately at 4-19p.m, I made a call to the telephone where the order was placed. The executive who attended the telephone 09223516148 gave the reply, that their system was not working, and they would attend to the complaint an hour later.Since then calls were made at 17-41. 18-44, 20-46.Each time different executives gave replies that their system being down they would not lodge the complaint, and that I was wasting their time unnecessarily. Iwould like a full refund of my money, as promised when the booking was done, and they may take their package which contains defective jewellery back.
Complaint comments 2 Comments     Updated:
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Comments

N May 20, 2011 by
User
Clara Johnson  
 
Scamsters should be brought to justice, by the customers who are cheated of their money.
N Jun 14, 2011 by
User
swatinikam  
 

Defective product - Maharani Jewellery Combo 102

I have ordered Maharani jwellery combo 102 pieces worth rs 2999 + 300 shipping charges. They have given very faltu and defective jwellery including plastic bangles. I want my money back otherwise i will take you to consumer court. How dare you to open i website and give advertise in the news paper to cheat people.Take this feedback seriously and return my money otherwise be ready for the worst result.

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    Naaptol / Surat Diamond, Maharani Jewellery Combo 102 Pcs - Jewellery sent broken and defective,when opened after courier delivery.