| Address: | Vidisha, Madhya Pradesh |
Dear Sir / Madam ,
I have ordered one Spice mobile model no. QT 44 for gifting it to my family member to Naaptol looking to trust and the specification given by them in their site. But the handset sent to me does not have the functions Blue tooth as per the specification. I have ordered the mobile looking to availability of BLUETOOTH only. I have informed to them about this as soon as i checked after receiving the set from courier.
Regarding this first i had talk with Mr. Sagar and also send complaint in customer support and feedback in NAAPTOL website, he said he will let me know after checking it in site, but until 2 days i had not received any reply from him. Then i wrote a mail to CEO , Naaptol regarding this , and received a phone call from Mr.Ronak and was given assurance to sort out the matter, but till today i have not received any call and the matter is still pending.
I pls. request you to take some serious actions and sort out my problem which i am facing as my money is also blocked and had being insulted in front of family for not giving the gift as desired and required by them.
Kindly look into the matter and if required then i have complete correspondences copy along with the Specifications of Spice QT 44 which was available at the time I pleased the order.
Regards
Rajnish Saxena
C/o Shri Shailendra Saxena
3 , Neemtal , V-2 Classes,
Opp. Dr. Dudhani's house,
Bus Stand Road , VIDISHA (M.P)
Mob. No. [protected]
email id : rajnish.[protected]@yahoo.com Was this information helpful? | 
With the reference of Advertisement in news paper Times of India I requested a car stereo system from naaptol on 3 February 2011 and the faulty product is delivered to me.
I returned the same product via. blue dart on 12 of February 2011. As per blue dart product is received at naaptol on 14 of February.
The actual cost mentioned in times of india for the carstereo is Rs. 12999 and discounted price is Rs. 2249 . The product i received is having worse quality and faulty. I estimated its cost in local market within same cost local car stereo distributors was ready to provide even better product. I dont know why Times of India such a great news paper is supporting Naaptol for selling worse quality product with respect to cheap price.
The conclusion is till today I did not received my product ( Car stereo system).
I am really feeling shameful within myself for purchasing products from naaptol, Its my humble request to you kindly provide me the product or return my money back to me. I will provide you my account numbers.
Please do the needful and resolve this problem soon.
Thanks and regards