[Resolved] Naaptol.com — wrong information and never solving problem | |||
i was order a tablet pc Xelectrone ws 707 order no-4436131 before order i ask the costomer exicutive that it has a sim slot or not then they told yes it has but when i reacived it has no sim slot never support any of dongles so i call back to them and asked they and now they telling no it has no sim slot please returnet back in oure khasra new delhi addres we do better hat tab and again after some day after after reacived they told me u got the same product then i call what i have to do with that bcoz it has no sim slot so i tell give me other`tab ws777 same compony tab same price bcoz it has sim slol but they cant agree to give me that tab,,and disconnect my call after again now one of them reacived the call and he told me it has sim slot behind inside the cover near bettry but i was checked it was not any sim slot ..after that i call again to conform that it has sim slot or not then nex was said no it has no sim slot showing in oure system please send us a shnaapshot of your order and product spacification deatails showing in your system then i did the same ...again i called the nex one is saying we cant give product details but firstst he told it has sim slot after saying my order id he told me no it has not sim slot ...when i told why r u saying wrong details about product he tell me u have to aske befor byeing then i said yes i was asked before byeing then he told me yas it has a sim slot ...then he told so u have to call the person whom tell you it has sim slot ...then i sayid how is this possible he sayed i dont know but when i told that see your site about product details he told me ...yas it has sim slot ..................so i cofused bcoz they all trying to do make us fool they all are cheaters they cant forword the call to superwisore or manager that means i cant complain enywhere ...and they also missguide us they all are cheater if i cant found any sim slot in this time so i do what i have to do so many act are hear to teach u a good lession if i cant satisfy then i can make u unsatisfy frome it is my open challeng you that u have to face probblam frome me bcoz i m able to close your site i have somany wheyes to to do that i never aske anyone what i have to do bcoz i know how i teach u lession to cheat me so please dont underestemate me bcoz i m not a un educated person and i can do enything with legally so please do not underestemate me bcoz i have so many otheriy frome indian goverment ..also other ways with legaly so be care full frome me...... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
as per our telephonic conversation you said that you have sent back whole product at our service warehouse address for refund.
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Cheque favoring : naushad pathan amount : 5999.00/-
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Do write us back at [protected]@naaptol.Com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.
Request your patience in the interim.
Thanks & regards,
customer care
naaptol online shopping pvt.Ltd.