I shopped at Namdhari Fresh on Sarjapur Road yesterday. AT the billing counter, the cashier rounded off my two bills to the highest integer. My bills were Rs. 204.52 and Rs. 41.88. He rounded them off to Rs. 205 and Rs. 42. That also when I was paying by credit card! I told him that he had no business rounding off my bill, that also when I was paying by credit card. He countered that it was the shop's policy and his software was designed to round off the bills. I called the manager Ravi Naik and addressed the problem to him. He said "Madam, what do you want me to do? Return you one rupee?"
Whenever I shop at other chain stores like Food World or Spencer's etc, they indulge in this same malpractice and I have to constantly tell the cashiers not to round off my bills. Till now I have always managed to pay the exact amount because that is what I am supposed to do as a customer. Pay what I owe. No more no less.
But Namdhari Fresh refused to let me pay what I owe saying that their software doesn't allow such a scheme! How outrageous can a shop get. This is a serious malpractice that is running like a rash all over the stores in Bangalore and if we are not vigilant as customers/consumers, we allow ourselves to be taken for a ride. I am taking this issue up with the relevant authority and will not allow stores like Namdhari Fresh to make me pay what i don't owe them.
Bill No. 55662 and 55664 Date: 15/02/11 Was this information helpful? | 
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