National Insurance Company — Theft claim of my car

Date: Sat, Sep 26, 2009 at 10:28 AM
To: [protected]@nic.co.in, nsr.[protected]@nic.co.in, sujit.[protected]@nic.co.in, a.[protected]@nic.co.in
Cc: rk.[protected]@nic.co.in, kuldip.[protected]@nic.co.in, av.[protected]@nic.co.in, kp.[protected]@nic.co.in, [protected]@hindustantimes.com, [protected]@rediffmail.com

From:
Capt Vivek C Gupta, R/o No.5, Prem Bhawan, Dayalbagh Road, Opp Soami Bagh Main Gate, Agra - 282 005, Tel:[protected], 3294428. Mbl: [protected], [protected], Email: [protected]@gmail.com, [protected]@sancharnet.in

For: Regional office Dehradun - National Insurance Co Ltd.,
- Chief Regional Manager,
- Manager
- CMD National Insurance Co
- DGM's Indian Regional offices
- GM's Indian Regional offices
- Hindustan Times
- Insurance Ombudsman New Delhi

Sub: Theft Claim of my Vehicle Wagon R Regn No.. UP80AC7382:: Policy No. 3708428 Maruti Insurance:: Claim lying at National Insurance Co. Ltd., Branch III, HariParbat, AGRA & lying undelivered for past 6 months
Dear Sir,

My vehicle Wagon R Lxi Regn No UP80AC7382 was insured under above policy no. 3708428, by National Insurance Co. Ltd., under Maruti Insurance Tie - Up by M/s Kavisha Motors at Agra.

Unfortunately, my vehicle was stolen on 13.03.2009 and since then, the steps taken by me are as under;
(1) Dated 17.03.2009:: Intimation given to local Branch No. 3 of National Insurance at Agra .
(2) Dated 17.07.2009:: Intimation given to Local Surveyor, Sh. Gajendra Kumar Rawat Mobile no. [protected], for acceptance of Final Report by Court and subsequently he collected all the papers in original from my home.
(3) Since then more than 2 months have passed, I have visited the local branch office several times to enquire about the claim payment of my vehicle BUT every time I have been informed that since the report from RO i .e. Dehradun Regional office has not been received, further processing cannot be done.

I am really surprised at the poor ways of working of the National Insurance company, in spite the fact that the above mentioned company authorized surveyor has collected the papers from us then why the report is not submitted.

IT IS IMPORTANT TO NOTE THAT MY WIFE HAS ALREADY RECEIVED A FEELER FROM YOUR OFFICIALLY APPOINTED SURVEYOR DEMANDING BRIBE FOR SPEEDY SETTLEMENT OF THE CLAIM - I NEED THIS CLARIFICATION BEFORE I INITIATE LEGAL ACTION AGAINST THE SURVEYOR & THE WORKING WAYS OF THE INSURANCE COMPANY WHO EMPLOYEES SUCH PEOPLE

PLEASE LOOK INTO THE MATTER AND ARRANGE TO LET ME KNOW URGENTLY THE FOLLOWING:
(1) ANY PENDING PROCEDURES THAT I HAVE TO FOLLOW - THOUGH THEY HAVE ALL BEEN DONE & COMPLETED LONG BACK
(2) HOW MUCH TIME IT WILL TAKE TO SETTLE THE CLAIM.
(3) I HEREBY PUT THE NATIONAL INSURANCE COMPANY ON NOTICE AND WILL HOLD THE COMPANY DIRECTLY RESPONSIBLE FOR ALL THE LOSS OF INTEREST WEF 17TH JULY 2009 WHICH IS BEING INCURRED BY ME DUE TO THE ABOVE DELAYS AS MAY BE APPLICABLE TILL THE CLAIM IS FINALLY RECEIVED BY ME

I herewith request the National Insurance Company to settle the above claim at the earliest

Yours Sincerely,

Capt. Vivek CharanDas Gupta
5, Prem Bhawan, Dayalbagh,
AGRA 282005
Tel:[protected], 3294428
Mbl: [protected], [protected]

Copy to: Motor Claim Cell, National Insurance Co. Ltd, Hari Parvat, Agra