| Address: | Mumbai City, Maharashtra |
It seems Neeta has put its worst and oldest Volvos in the Mumbai Shirdi routes. I and my friends had booked the tickets online and had got the last seats of the bus.
While returning from Shirdi on 5-Dec-2010 we had been alloted a oldest Volvo which was surprising had black interiors like Soot.. giving a look either was bus was partially burnt, but anway it was not our problem.
The problem lies ahead with the AC, the vents were badly damaged and there by letting out high pressure cold (not cool) air on us.
Repeated requests to the driver to reduce the temperature landed on deaf ears due to which me and my friends tried to adjust on other seats as the bus was empty. But as the bus reached Nashik more passengers started filling due to which we had to return back.
After an altercation with the local travel agent he made the driver to reduce the temperature and switch if off in regular intervals.
I am in search of proper source where by I can complaint directly to the Neeta travel, let me know if anybody can help. Also now I am not surprised that the web is filled with complaints of Neeta
My complaints are supported by the pictures of the bus AC vents.
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Private bus services - Neeta travels — Unreasonable prices for private buses
The unreasonable demands of the private bus services for Metros is becoming a great pain for travellers. A no. of scenarios which we have faced:1. My brother had to travel from Pune to Hyd to visit my ailing mom. I was trying to book his return tickets. The travel agents at lakdi ka pool - Neeta travels charged 850 rupees for a Volvo bus seat for a normal 550 rupees ticket. After discussion he confirmed ticket for 850 rupees. When I again called him up at 9:00Pm in the night, he started asking for 1250 rupees stating that the bus owner is demanding that amount.
2. Once we were travelling from Mumbai to Hyd and had already made advacne booking for a private bus. When we reached in the evening to baord the bus, the cncerned person said bus is cancelled and that we had to buy new tickets at 350 additional charges PER ticket. This was really disgusting.
Not sure who would be able to solve these problems. I sincerely hope, the concerend authorities would take some strict steps to curb these uncivil activities and unreasonble demands. I am sincerely and deeply hoping some action to be taken in this regard by the consumer form and the Govt of India.
Thanks,