[Resolved]  Ngpay (Jigrahak Mobility Solutions Pvt. Ltd, Bangalore) — Online Mobile recharge, payment deducted

Address:Madhya Pradesh

I have used ngpay for my bsnl no. recharge, but my money deducted from my account but no recharge balance have recieved yet...
The details of which are following.

Date of recharge - 18 june 2012
Subscriber - BSNL
Mobile no. - [protected]
Amount - 20 Rs.

Bank Account - State bank of india, misrod bhopal.

Reference No. (NGPAY) - IGB1999860.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Please consider the complaint, and refund for the same.
Dear Sir,

We regret the inconvenience caused. Refund will be processed within 5-7 days.

In future if you face any problem using ngpay. Please call our toll free no[protected] for assistance or write to [protected]@ngpay.com with the issue, your ngpay id and your contact details. Our support team will get in touch with you.
You can also post your query in our Facebook or Twitter page.

Thanks and regards,
Team ngpay
Dear sir
Today I received message

Thank you for using your SBI Debit Card 459XXX5098 for a purchase worth Rs100 on POS 44420236 at JIGRAHAK MOBILITY SOLUTIOBANGALORE IN txn#[protected].

So I Request you that weather it is related to you?

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