[Resolved]  Nokia 2626 — Replacement of Mobile Set

I want to replace the mobile set as the battery gets low and the network is very poor. The problem is the I had purchased on 17.11.08 and i don't have the mobile set box.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/ Madam
I purchased Nokia 2626 Black, IMEI [protected] Battery No.[protected] on 07/2/2009 from your authorized dealer M/s Shree Riddhi Siddhi at shop no. 43 Kesar Residency SectorNo.3 Charkope Market Kandivali (w) Mumbai 400067. the problem came in handset within 2 months, I went to your Nokia care center at CELLUER WORLD, 8&10 Rameshwar Tower, Shimpoli Road, Next to Gokhale School, Borivali (w) Mumbai 4000092. in the month of APR 2009 and handset give for repairing. the after 10-15 days recd handset & again same problem in the month of Jun 2009.again I went to Nokia care center at chirabazar - Mumbai. I recd handset after 15 days. Then again same problem came in handset in the month of JUL 2009. the i decided gone to direct authorized dealer shop & i demand i wont replace handset but they told to me we can't replace because Nokia company not give replace to us. This was answer from ur dealer. Then I again gone to Nokia care center at Borivali- Mumbai again told whole story about this handset problem. I demand I wont replace handset. But I recd call from your care center at Borivali - Mumbai regarding your handset repaired please come & collect. I received repaired handset on 08/08/2009 at 3.45 pm and after 2 days came same problem.What is this ?? Why purchase handset from Nokia Company ??? within 6 months problem came four (4) times & your care centre lying with you 10-15 days. How handle co-ordination, problem without mobile. One time purchase assets for some life time for self .Again & again we will purchase handset for your business .

ALREDAY HANDSET 4TH TIMES FOR REPAIRE SENT TO HEAD OFFICE . I called to Nokia care centre at Borivali & they said your hand set sent to head office for sawp. I am not received any call or reply from nokia centre . The Job Sheet No.[protected]/090821/21 dated 21/08/2009.
Please give me New Handset against this Handset.

Please look into the matter & do the needful.
If you wont any clarification please call me back on [protected] at Mumbai


Thanking you,
Vijay Sawant
Mob. No.[protected]

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