[Resolved]  Nokia 5130 — cannot play mp4 videos properly

i purchased a nokia 5130 express music, and I cannot play mp4 videos properly, i converted a youtube video to mp4 format it converted and downloaded on the phone fine but when i attempt to play it, it skips video and audio and tends to freeze.
please confirm if this is a known product issue or a faulty unit. either ways i purchased this phone just 2 days back and i want a replacement unit or an upgrade if its a known issue with the model.

regards,
Madhu
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Aug 14, 2020
Complaint marked as Resolved 
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at first i had the same doubts. but i discovered that if you convert a video then make sure that you have the video bitrate between 100 to 300. winthin this bitrate you can be sure to get better video qwality without any stops or freezes. increased bitrate put too much pressure in the phones processor. and while playing a video from the gallery make sure to press the previous button in the mobile once after 3 or 4 seconds of playback. doing this will improve the video's frame rate. all converters are not good. try to find a converter that helps to edit every details in the video. i.e. video bitrate, audio bitrate, frame rate, resolution, ...etc...a good combination helps to run the video smoothly without any freezes. for eg, 320*240 resolution, 256kbps video bitrate, 128kbps audio bitrate, 30fps frame rate. all the videos in my mobile has this configuration and none of them stops for a sec and it consumes about 12 MB for a 5 to 6 minutes video.

nokia 5130 — about video

All the videos are always shown in the videos of ' music player' included protected ones.this is too much bad,.Is there any remedy for this?????????/
You should have bought nokia 5800
when i get a video frm bluetoth it plays easily but the same video when i downloaded frm youtube it does not shows video but plays in audio format plz give the answer of my problem
I purchased a nokia 5130 express music, and fast time few days play video but next few month I cannot play online youtube video. problam is youtube video is no respond.and sowing me nothing to display.[protected]@yahoo.com. plz send me this problam soluson.

nokia 5130 navigator — cannot log into facebook

i have tried various times to log onto facebook, plse can i have some assistance.
Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia
sorry the phone is a 5230

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