[Resolved]  Nokia 5130 — against service center

Address:Kanchipuram, Tamil Nadu

i bought nokia 5130 (IMEI NO [protected]) in march 09. for the first year it worked very well. in april 2010 the phone hanged very badly & i gave it to the adyar service center & they told software upgradation is needed & it was done within hours. but immediately after that whenever i tried 2 run the back up phone hanged badly again & sometimes did not restart also. i had to run service center for continuous 4 days they were doing daily s/w upgradation thing & after running the back up it hanged again & again. they told back up contains virus & i agreed. i did nt run the back up. now hardly a month has passed the problem is started again..its been it hangs & the whole inbox gets erases itself.. data loss is very common & taking effect regularly whenever it hangs or being switched off & on. i am a student & don't have that much money to pay again & again to nokia care & no time also to spend like this..yesterday again all d messages got erased,, i am fed up of all these.. either there is a problem with handset or d technicians mending it.. in both the cases your service people should provide a reliable service but i am sad to inform that it is not the case.. i am not at all happy with the way THE OFFICIAL NOKIA CARE has serviced the phone. tell me what should i do???

waiting for your early reply...
ujjwal kumar
mob- [protected], [protected]
[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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nokia5130 — service

I purchased Nokia 5130 before 4 months. The Bluetooth connectivity of te mobile is not working and the audio volume of the mobile is gone very low.

I asked for the warranty service of the mobile and the nokia care people started fighting with me as i changed the panel on the mobile. When i purchase a product i have the right to change the panel. They say that if the panel is changed they cant find the IMEI numbe of the mobile though the IMEI number can found by dialing *#06# in the mobile.

What should i do for this? can someone suggest me what to do?

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