[Resolved] Nokia 5220 — frequent white display followed by shut down | |
problem started after 15 days from the day of purchase.the problem is that mobile gets blank with white screen nd then shuts down. i went thrice to the nokia care where i have been repeatedly fooled by them and they had been very vulgar with their help.being a girl i could only walk away... the guy 1st told dat it was happening because the bluetooth was switched on..i have never heard of a problem caused by that. then when the problem continued the next thing he told was that a screw was loose and the next day he came up to say that the memory card was corrupted even after removing the card the problem persisted... im tired and frustrated by the kind of help i received from the nokia care.. is it that i have made a mistake of purchasing your mobile.? please do something and get my mobile changed or i shall take the matter to the consumer court .. thanking you, lucky gupta hudson line, kingsway camp, new delhi-09 shop bought from: planet M shop no. 30 A kingsway camp, new delhi-09 mobile IMEI no.[protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
software update many times
I also got this problem.
When it tells me to write my pin, it plays those button related sounds. Altso, it plays the nokia startup sound, which I've told it not to... It sould be soundless, with both the button- and the startup sounds.
Also, if I spam the menu button, i can manage to open my MC, and I can see, that there's a diffrent loading.
Like an entire new theme I havn't seen before. a grey one.
This all happend when I was plugging in a jacksticks.. My music player just freezed, and after a shourt time, it rebooted. I've tried that before.. But usally, it works fine afterwards.
But not this time.
Now, I just the normal screen with clock, 1 sek later it goes white, then black. It keeps doing this patten 3-4 times, then it shuts down, while it's black :(
When it tells me to write my pin, it plays those button related sounds. Altso, it plays the nokia startup sound, which I've told it not to... It sould be soundless, with both the button- and the startup sounds.
Also, if I spam the menu button, i can manage to open my MC, and I can see, that there's a diffrent loading.
Like an entire new theme I havn't seen before. a grey one.
This all happend when I was plugging in a jacksticks.. My music player just freezed, and after a shourt time, it rebooted. I've tried that before.. But usally, it works fine afterwards.
But not this time.
Now, I just the normal screen with clock, 1 sek later it goes white, then black. It keeps doing this patten 3-4 times, then it shuts down, while it's black :(
work is fine
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they were told that .."this is display probs, u should change display"