Nokia 5800 Xpress Music — Faulty Device, Poor Earpiece sound

Hi,

I am a Bigtime Music lover and i already own a Nokia 5310 xpress music and it has a great sound when it comes to listen thru a 3.5mm audio Headphones (any). As i got to know that nokia has just launched a Great answer to iphone and thatz our 5800 XpressMusic device, i really got thrilled. I investd my hard money of around 20, 000 to own the device but guys beleive me, the sound of the device especilally when u insert any normal headphones to hear is aweful and terribly unjustified...for several days i have been thinking that there's something wrong with software options and i might just need to do some settings but after 7 days of owning the device, i discovered that there is this Manufacturing Fault from nokia regarding the well proclaimed Audio Chip... nokia has not even tested the devices before spreading them to consumers and thatz a shameful act done by so much well known, goodwill keeping Brand Name.

I m planning to take it to nearest Nokia Care but my hope is actually not regarding a repair, infact an exchange, if possible!!!

I[censored] have a device manufactured in the end of january, then please get some answers from ur Closest NOKIA CARE guy!

Regards,
Rahul
[protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

hi dear,
i hav also nokia 5800 but i hav no complaint about nokia. music is perfect, camera is gud, but wht u told tha i[censored] use any other headphone then its not up to the mark bec ur headph. volume is up to thre. i read
one more comp. that screan is broken at the time of touch i[censored] press them reather touch the it hav to break ok. but i[censored] fell that volume it less so go to ur nearst care
byr

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information