[Resolved] Nokia 6220 — ignorance of my problem at service center | |
Dear Sir/Madam, I'm from Agra..i've a complaint regarding the keypad of my cell phone. i bought a Nokia 6220C IMI no. [protected] from Agra. I'm very disturbed as i'm a businessman and loosing my time and concentration because of my cellphone problem. I went to the customer care center on[protected] to M/s. SIMRAN ELECTRONICS, Agra. but unfortunately i returned back with a neglected attitude. The person told that my cell was drowned in water but nothing as such has happened in my case. A bit of jammed moisture near the keypad could be for the reason of sweat while talking...but truly speaking there had not been any incident as such declared by him. I'm sure you will do the needful soon and would take a step at the earliest to cure my problem Waiting for your favourable response soon. Thanking you, Yours truly Dayanand Nagrani. [protected] c/o M/s. Jai Kishan Industries 21/2, Jeoni Mandi, John's mill no.4 AGra (U.P.)-282004 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
NOKIA 6220 — roaming
Dear Sir,I have recieved yr msg .My pin no. is spdc-012009.I have a problem during my mobile is in roaming from 1 year, so I request u to solve my problem as soon as possible. I hope u will solve it.
Thanking You,
Joher Dahodwala
i had sent you a msg. earlier that my mobile's battery goes down soon when it is in roaming. i have this problem from past 1 year (my pin no. is spdc-012009). i did not recieve any answer from your side so please reply soon. Please do your best to solve this problem.
Joher dahodwala
11/2 ramaswamy layout,
5th phase j.p.nagar
bangalore 560078
Joher dahodwala
11/2 ramaswamy layout,
5th phase j.p.nagar
bangalore 560078
i had sent you a msg. earlier that my mobile's battery goes down soon when it is in roaming. i have this problem from past 1 year (my pin no. is spdc-012009). i did not recieve any answer from your side so please reply soon. Please do your best to solve this problem.
Joher dahodwala
11/2 ramaswamy layout,
5th phase j.p.nagar
bangalore 560078
Joher dahodwala
11/2 ramaswamy layout,
5th phase j.p.nagar
bangalore 560078
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NOKIA 6220 — BRUTAL CUSTOMER SERVICE AT NOKIA CUSTOMER SERVICE (VARUN ENTERPRISES)- DELHI - 92
Dear Sir,This is Namita Singh, Regional Head Retail Operations, heading entire north india with Royal Sundaram General Insurance, Gurgaon.
I had purchased a nokia 6220 on 26.10.08 from "The mobile Store" sector 14, gurgaon.Within almost 20 days i had developed a problem in the handset wherein i couldnt use the Camera..
When i took the handset for servicing at Varun Enterprise Shakarpur, Mother dairy road, Delhi 92, i was told that it would take 15 days of time to get it rectified after inspecting the mobile. (JOB CARD NO :ASC[protected]
To all my surprise and utter dismay i had received an sms yeserday saying that the seal is already broken hence the mobile cant be serviced !! While the fact remains that i have not given my handset to any other servicing centre why is this cold response???!!!
I need my handset to be serviced with Nokia care and i am willing to get carried away by the flimsy excuse given by services.
Iam heading services division for my company and i assume that Nokia understands the importance of customer services as i do and expect to respond to the complaint in a much more positive and professional approach..
Looking forward for a hassle free service else i would be forced to take other appropriate actions against the faulty people and institution concerned..