[Resolved]  Nokia 6700s — Worthless nokia care at Tilak Nagar, New Delhi

Address:

Delhi

I pyrchased Nokia 6700s with IMEI:[protected] on 15.05.10 from Matrix technologies Dwarka New delhi. The phone deveolped no chareging problem 15 days back and then all of a sudden stopped working.. The nokia care centre at TILAK NAGAR ,New Delhi diagonised it to be a problem developed due to wetness. I perspire more, so thought it is due to that. I agreed to pay the reparing amount though phone was was in warranrty. I regireterd with coplaint card No 32 on 11.1.2011 at Tlak Nagar. The delivery Dategiven to me too was 11.01.2011, but I was called after two days. after two days I confirmed on phone that my phone was repaired and ready ,but when I reached to collect it I found it was still under Repair, agin on 7.01.11. they confirmed that the delivery shall be made but on my arrival I was sent back again as phone was still under repair.on tuesday i.e, 18.01.11 again when the care center caller confirmed that the phone was ready I asked her to confirm again ,so that I may not waste unneccessary time. after confirmation on reaching iwas handed over the phone which was not checked by them for correctness, and again kept it with them with my job slip and battery too. when I tried to meet the center incharge Mr BALJEET, he didnot hve time to listen as he was busy gossipping his friend. will Nokia take care of such callousness and punish the staff for wasting important time of customers