[Resolved]  Nokia 7310, Nokia Care, Park Road, Lucknow — No repair of Handset in spite of charges.

I've given my handset 7310 on 9th June 09, they din't repiar the phone and din't even inform me and now when i've called them on 30th June 09 they told me that it can't be repaired.
This is horrible and they people don't have any kind of regret for the same.
My Job sheet no is 609/57
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Nokia care staff is third grade people. they are not not profesional but look like a daffar. I am from pakistan. i submit my mobile for software installation. now after 5days they are saying wait for next three to four days. when i told her mam u told me that ur mobile will be ok after three working days now u r saying wait. she says mr this is not shop this is office and her behave was too rude. she has no manners how to talk with customer and look like third class people. i advise nokia care i[censored] do not fullfil ur customers complaint and have no traind staff than close ur office because each mobile which is nokia care warranty is not working well after two or three month it will be start hang or any other software prob. so upgrade ur qaulity of mobile and staff.
i have submitted my nokia mobile model no. N81 to the nokia care dated 18th july 2009 as it was registering some kind of hardware problem my handset was deposited at the nokia care office saying that it was to be send to noida for repair .i collected my handset from nokia care dated 5th september 2009 on the confirmation of the officials that the mobile is being repaired but since then the mobile is registering the same problem.inspite of several reminders and several complaints made to nokia care no stringent action has been taken seeking the wellbeing of my handset.i feel sorry to mention that the services provided at the nokia care office are unsatisfactory.i will be highly grateful to the concerned officials if prompt action is taken in this regard.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7894
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information