[Resolved]  Nokia 7310c — Faulty Instrument

I had purchased Nokia Mobile Handset 7310 c from Nokia dealer. In 3 months it started giving problems. Key for digit 7 was not working. On visiting Nokia Care (Harmony Audio) I was given to understand that such problem is faced by many and the one I had met on the day of my visit. The kit was not available and the service center denied to accept the mobile. After speaking to Nokia dealer the set was accepted with understanding that it will be repaired in week's time. After one week still the set was not provided so I requested for back up cell which has been provided but weak battery.

I am sorry to mention the after sales service which Nokia has for such issues they should replace the handset

I hope this complaint will be taken seriously and resolved

Regards

Jayesh Modi
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Again the keys 7, 8 & 9 are not working inspite Nokia has repaired 2 months back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information