Nokia — Replacement of defective Nokia Handset

Sub: Replacement of defective Nokia Mobile Handset
Ref: Mobile Handset Model Nokia 3110C

1. This is to inform that I purchased one Nokia Mobile Handset having the following details:
•Model No. : 3110C

•Invoice No. : DE7378 dated 01.01.2009

•Date of Purchase : 01.01.2009

•ESN/IMEI No. : [protected]

Product Code:0550573

Name of the dealer : The Mobile Store, Shop No-14, DDA Market, B-1 Janakpuri, New Delhi.
Phone No.[protected]

• Purchase Price : Rs. 4599/-

1. Since day one the mobile started giving problems of “Error in Network Connection” whenever any no. was dialled.
2. No clarity in the photographs captured from the camera of the Mobile.

Same issue was brought to the notice at Nokia Care at Sec-2 In Noida on 5th Jan., 2009
but since then there has been progress regarding the same despite of being promised of delivery on 6th Jan., 2009 and repeated follow ups on 17th Jan. & 24th Jan., 2009.

Issue has also been reported at Nokia Careline.

Job Sheet No. of the above complaint is[protected]/090105/79.

Request you to take promt action regarding the same.

Thanking You.

Rajkumar Gupta
C-63/Sec-22
Noida-201301
Contact No.:+91-[protected]