[Resolved]  Nokia — voiding my warranty on liquid logged ground without any explanation(in written)

Dear Sir,

with due respect, i AKASH PUSHKAR presently studying in an engineering college of roorkee - a third electronics student.

yesterday, i went to nokia care in name of :KAPIL ENTERPRISES,CIVIL-LINES ROORKEE,.for my nokia phone .they diagonised my phone and sait that it is a case of liquid -logged.so ,we can't cover it under warranty.i told them to give me in written so that i can escalate the case. they denied it.

i called to nokia customer careline. they said that go to service centre , we will not share anything with you.
i asked them that i need proper explanation of water logging as in my best knoledge, there is no such thing.
they call it their policy where no one can get satisfaction in trouble. i am a student and literate and i know that how to use my cell phone.i asked them that is there any special nokia phone for cold areas like dehradun, roorkee ,. you can't treat all sets with same policy.if it is moisture in my phone , it may be due to their mistake as i have already given my set to them and or may due to the atmospheric conditions.

i ask you that where is my fault
please take it seriously, i request you.


regards

AKASH PUSHKAR
ELECTRONICS AND TELECOMMUNICATION ENGG. STUDENT.
ROORKEE
[protected]