[Resolved]  Nokia C3 — SWITCHED OFF automatically

Address:Raigad, Maharashtra

MY NOKIA C3 GETS SWITCHED OFF IN EVERY 5 MINUTES AND WHEN I TOOK IT TO THE SERVICE CENTER THEY ALSO DIN RESOLVED MY PROBLEM AND MADE ME FOOL THAT THEY HAD RESOLVED THE PROBLEM BUT THEY DIDNT
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Aug 13, 2020
Complaint marked as Resolved 
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This is true, I also purchased a Nokia C3 Phone and it gets switched off automatically in 5 minutes. I was waiting for this phone for a long time and now this phone has come out to be a very bad experience for me. Never buy this phone and there is no point going to Nokia Care for such issues as they wont fix it.
Hello friends,
In my earlier post I mentioned that Nokia C3 gets switched off in every 5 minutes. I found the root cause and fix for this.
I checked the Nokia Discussion forums for C3 model and got to know that this problem comes only when you have inserted Memory Card in your phone. I removed memory card from my Nokia C3 Phone and it works fine after that. As per Nokia Discussion forums, only Nokia brand memory card is supported with C3 model... though I did not try this yet.
mam u r absolutely right, the same case is done with me, in my c3 nokia mobile, it should be not charge properly and in Punjab(phagwara), any he also make me fool, and tell me battery is ok.?
but in 24hrs, i notice that the same battery is gv to me which i hv Earlyer..

is their any employ who help us..
we all are trust on nokia but they will make us FOOL...
hello,
it seems i am not the only one facing problems with NOKIA C-3, i have been using it since 5 months and it gets hanged, gets switched off automaticalyy, there are some audio-problems, and worse part is that there is a plastic coating done on the upper panel, which has come out from, and it looks very cheap.On visiting the Nokia Care at Goreghaon Link Rd at Mumbai, i was told that you have to update your software and that the plastic coating will be charged.I even complained at the Nokia India office, but they never paid any attention to my problem, just exchanged a couple of mails and then there is no communication from them.I think we should all boycott Nokia Phones, they are just making huge profits by selling poor and cheap quality handsets.

Dinesh
dinesh.[protected]@gmail.com
hai..:(
i brought a nokia c3 hand 3 months back..and its damn slow..and it get swtchd off often..whn i took it 2 the cstmr servic centr...THEY ARE NOT GIVING ME THE WARRNTY saying that they found some flux or some kinda stuff inside the set.Till now i ve not given that set to any other service centers..but for the first time in nokia... they are nt agrn tht..i dnt knw wht 2 do...

Nokia C-3 phone — Issue with Nokia C3 in 5 months of purchase

Hi there,

I have brought a Nokia C-3 with IMEI No. [protected] from a dealer in New Delhi on 1st March 2011 worth Rs.5770/-

This phone worked fine for first 5 months but in August it started giving problems. The first issue which I encountered was the microphone stopped working. The called couldn't hear my voice. I went to Lajpat Nagar Nokia Care to show the handset. They opened it in front of me and showed some liquid material on the keypad. As the humidity level in Delhi in July and August is too much and while hearing the calls, our sweat tends to percolate in the keypad area, this liquid might have accumulated there. I can swear that this phone was never put in water and not even accidentally it went inside. The only reason was the sweat that might have percolated. To this the executive clearly told me that the phone has gone out of warranty and now they cannot resolve the issue within warranty conditions. When i asked what will be the charges for a normal way of mending it, they asked for Rs.2000/-. I was shocked to hear that a simple microphone in C3 is worth Rs.2000/-. Can anyone on earth believe that a phone worth Rs.5770/- which has dealer & other commissions added in it, can have a microphone of this much amt.? Or was it only a way to reject the customer??

As I didn't have any other option, I went to a local phone repair shop to have it mended as I had to use it for my personal use and cannot throw a 5 months old phone away. The Nokia Care executive had told me that if I get it corrected from any outside vendor, the phone can never be brought again to Nokia care for warranty procedures. But as there was no option, I had to get it repaired. I paid Rs.600/- to that guy and got it repaired. This was the first big jolt to me (spending Rs.600/- on a phone which is still in warranty).

After 4-5 days again a new problem rose..The keypad unlocking key stopped working. I had to press it at least 10-15 times to unlock the keypad. This problem keeps arising time and again till date and at times doesn't.

Another problem which I have started facing last week is in the main QWERTY keys. At least 7-8 keys are not functioning properly, for e.g. if I press A it types AFG; pressing O types MNO and so on..

The microphone problem has arisen again for which I will again have to catch hold of the vendor who mended it. All in all I have faced enough issues in this phone in past 20 days which makes me feel that either Nokia helps me in getting it corrected or I have to approach the Consumer Forum for the same.

Believe me, I am not threatening but I had similar bad experience in my laptop 3yrs. back from Lenovo and they too had started giving me some warranty Terms and Conditions and when I approached Consumer Forum against them, they mended all the issues FREE OF COST till I was totally satisfied. I personally don't want to drag any reputed organization to Consumer Forum but this is forcing me to do so. If I get a response in next 2-3 days I will be happy for it, else I will lodge a complaint at [protected]. I am registered member with them vide registration ID: 193796.

I am pasting the same mail on your facebook page too for better visibility.

[protected][protected]--
Thanks & Regards,
Vikas Kapoor
Cell: +91 [protected]
Hi,

I have already sent a mail to this mail ID with all my details and got an initial reply that someone will contact me soon. I will now be waiting for the same.

Thanks
Vikas Kapoor

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