[Resolved] Nokia Care Centre — Long delay in handing back mobile phone | |
i had given my nokia 5800 express music phone for repairs on its display on the 17th of june'09 to the nokia care centre in bandra west.they assured me that it is a display problem and said i would receive it the next day.however on approaching them the next day they said something else was wrong with the phone and coldn't be repaired here so had to be sent to nokia head office delhi for repairs. i agreed on the terms that it would be back after 7 days. however after 7 days they said it has not yet come, please come back after 2 days...n then 2 days...n then 2 days...its been over a month now and they even refuse to tell me what the problem with the phone is and again saying come and collect it after 2 days. i request u to please help me out with the same. details of nokia care centre are: RAINBOW 50/1 MOHAMMADI HOUSE, ST.MARTINS ROAD, OPP. BMC OFFICE, NEAR BANDRA POLICE STATION, BANDRA WEST, MUMBAI-400050 HILL ROAD ASC : 376_434038 OWNER: Mr. SUNIL ARORA mob no. [protected] job sheet no.[protected]/090617/6 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
nokia 5233 — DELAY IN REPAIRING OF MOBILE
Hi all,its again a shame for the leading mobile manufacturer NOKIA who is again in the news regarding the poor and irresponsible for their customers.
I had purchased a NOKIA 5233 on 01.07.2010...it worked fine for about 3.5 months but by the end of the nov month by hanset occured a problem where in the battery wasn't getting charged and neither the diaply was there on teh screen.
The mobile was purchased from BABALAL JI STORES in A BLOCK SAHIBABAD..
the shop owner assured me that the mobile would get repaired by 1 month.
so i expected my handset to get repaired by the end of dec 2010...but now it is the middle of the feb month and the nokia service centre is still resolving that issue..
whenevr i go the shop(baba lal ji stores), he advises me to ocme after 2 days or 3 days, when evr the next visit is made he agains advices to come around 5 days later..
i dont think a company like nokia who has a good image in the international market needs to their customers in this way...
as assured by the babalalji shop owner, i would get my mobile by 08.02.2011.still the story is same..
i havent faced such kind of pathetic services in my life..
I urge all the people authorised in NOKIA to kindly get my mobile repaired ASAP or else i would surely take this to CONSUMER COURT.....
Hoping for a better resolution!!!
kINDLY REVERT ON THE ABOVE MATTER TO :
RAHUL GUPTA
[protected]
mail id : rahul.[protected]@bt.com
pathetic service
Asha Sharma resident of C-3 Sainik School Campus, Kapurthala. My mobile No is [protected] . I have purchased Nokia Mobile No 5233 three months back. It is dead now. I contacted Nokia Care Centre at Kapurthala (Opp Bus Stand)as well as Jalandhar near BMC Chowk. Kapurthala Nokia centre demanded Rs.850/- for its repair even it is within warranty period. I deposited my mobile with Kapurthala Nokia Centre. After four days they refused to repair and given me back asking to report at Jalandhar Nokia Centre. They I contacted Jalandhar Nokia Centre on 09 March 2011 they have given me the repair estimate amount Rs.1000/- After 10 days when I enquired from them they demanded Rs.2500/-. Then they refused to repair it with a Zig Zag manners . Sir What I should do no where I should go now. The individuals of Nokia Care Centre are spoiling your name and fame. Sir please reply me soon as I am very depressed as Iost my huge amount to purchase the Nokia Mobile or otherwise.
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I am nirmal singh from ludhiana my cell no .[protected].
My phone nokia 3310 is ringer not working smoothly.
After my complaint no response nokia care center (Hotel zoom at Ludhiana)
Thanks
Nirmal Singh