Nokia 5610 — Nokia Care Karve Nagar, Pune

Hi,

This is to bring to your notice that I purchased Nokia 5610 on 22nd april and had slider problem the very next day. I had gone to the Nokia care, Karve Nagar branch to get it repaired.
I was assured that I will get it back on the very next day. Till date (21st may) there are no signs of the cell coming back to me.
The best part of this Nokia care is the guy who picks up the phone... he assures you everytime that the cell will be in your hands the next day... but for your surprise tomorrow never comes !!!
Trusting the companies name, I purchased this cell assuming that I would not face any problems later. But, the worst part is I have not used my cell for one day and I am an owner of a 12K Nokia cell from the past one month.
The managers of the Nokia Care are not willing to come on phone and due to my stringent time lines in office I find it difficult to inteact face to face.
I dont know whether this complaint will help me or not, but i want every one to get aware of the fake promises of the company. I am the most unsatisfied customer of Nokia.