Nokia Cell Phone X1-01

5 Reviews

v_tanvi on Sep 5, 2011

Bad quality of phone- Hardware as well as software

I purchased a Nokia X1-01 model phone from Sangeetha Mobiles, Kilkattalai in the first week of August 2011. This is a dual SIM phone recently launched by NOKIA
The quality of the phone is very bad as I have innumerable problems. The cell phone model seems to be a defective model as I have cross checked with another friend of mine who has brought the same phone and he too is facing the same problem. At least once or twice in a week there is no cell phone operator's signal for hours together untill the phone is switched OFF & ON. Also sometimes the cell automatically switches OFF & ON which again happens almost 3 to 4 times a week. It also has several software issues which also adds up to the inconvinience.

4 Comments

Comments

Sep 21, 2011 by

v_tanvi

You can reach me on 9566006612.
Please note that this is not a problem with the piece that I have but is a generic issue with the model itself.

Nov 22, 2011 by

v_tanvi

On registering a coplaint on this site, the Nokia peoplecalled me & asked me to go to a service centre... which I did visit.

But they too were unable to help as the phone does not have a backup facility.

I would like to put a case against Nokia for selling defective phones...In my opinio, the modl itself has a lot of snags which I have also confirmed from few of my friends.
Request someone to guide me as to how to lodge a consumer complaint against Nokia.

Dec 2, 2011 by

v_tanvi

On registering a complaint on this site I got a call from Nokia asking me to visit the nearest service centre. I visited the Thane (Maharashtra) service centre but they could not resolve as the phone does not have a backup facility which I insisted that I need the phone book & the messages.

Now I would like to lodge a complaint against Nokia for selling defective model which I want them to withdraw from the market. Please guide me as how I should lodge a consumer complaint.