Follow us
Log in        Register
     
 

Nokia Cell Phone X1 - 01 - Bad quality of phone- Hardware as well as software

 
6 Reviews
User
  v_tanvi on Sep 5, 2011
I purchased a Nokia X1-01 model phone from Sangeetha Mobiles, Kilkattalai in the first week of August 2011. This is a dual SIM phone recently launched by NOKIA
The quality of the phone is very bad as I have innumerable problems. The cell phone model seems to be a defective model as I have cross checked with another friend of mine who has brought the same phone and he too is facing the same problem. At least once or twice in a week there is no cell phone operator's signal for hours together untill the phone is switched OFF & ON. Also sometimes the cell automatically switches OFF & ON which again happens almost 3 to 4 times a week. It also has several software issues which also adds up to the inconvinience.
Complaint comments 5 Comments     Updated:
Resolve this Complaint  

Comments

N
User
Vikas Kumar Nokia  - India
 

Cell phone is working well - Nokia

Dear Sir/Mam,
Recently i have purchased Nokia 5310 xpressmusic mobile phone it`s 3 month away.
Since I was purchased it was not working well even I repaired that 2 to 3 time. I had to speak with Noika customer care so many time, every times receptionist transferred my call to customer care but concern one given no positive response and made pretend she will give you ring. It`s takes all around one month. I`m so much frustrated from nokia service. Please do needful at your ends. Your quickly action will be highly appreciated.


With Regards
Vikas Kumar
D Sep 21, 2011 by
User
v_tanvi  
 
You can reach me on 9566006612.
Please note that this is not a problem with the piece that I have but is a generic issue with the model itself.
D Nov 22, 2011 by
User
v_tanvi  
 
On registering a coplaint on this site, the Nokia peoplecalled me & asked me to go to a service centre... which I did visit.

But they too were unable to help as the phone does not have a backup facility.

I would like to put a case against Nokia for selling defective phones...In my opinio, the modl itself has a lot of snags which I have also confirmed from few of my friends.
Request someone to guide me as to how to lodge a consumer complaint against Nokia.
D Dec 2, 2011 by
User
v_tanvi  
 
On registering a complaint on this site I got a call from Nokia asking me to visit the nearest service centre. I visited the Thane (Maharashtra) service centre but they could not resolve as the phone does not have a backup facility which I insisted that I need the phone book & the messages.

Now I would like to lodge a complaint against Nokia for selling defective model which I want them to withdraw from the market. Please guide me as how I should lodge a consumer complaint.
A Jun 29, 2012 by
User
anil nautiyal  
 
i am also facing many problem but the important is network related it does not support both network as other phone does so do not purchase this phone

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    code
    Nokia Cell Phone X1 - 01 - Bad quality of phone- Hardware as well as software