[Resolved] Nokia — COMPLAINT AGAINST NOKIA CARE | |||
Hello SirMadam, I Pratap ku. Sahoo have purchased a Nokia C2-03 model on 5th Oct. 2011 from one of your channel Maa Ttraders of JAGATSINGHPUR ,in ODISHA. My EMEI no is [protected] From the day of purchased I am getting trouble like screen and network in that handset. Every time the problem arise i went to your service center. Last time the problem arise on 26th July, 2011 so i walk to your near service station and they repair it and send to me on the same date. This type of problem has been arise 4 time till now. Every time they are changing the software but the problem has not been sought out till now. On the very next day I get the same problem on the phone and when I complain to your Nokia Care on the matter they are misbehaving to me. So what should I do now on you handset. Now it's a question mark on my mind whether I should purchase ever a NOKIA handset in future for myself and my nearest one I have already gave a complain to customercare.[protected]@nokia.com on 27 Jul 2012. They didn'y reply me till now.So my humble request to you that please grant my application take a action immidiately Waiting for your early replay. Pratap Ku. Sahoo [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Complaint about Nokia Care (Varun Enterprises)
I went to Nokia care (Varun Enterprises), They denied me to repair my phone as they are claiming my phone cannot repair at the varun enterprises, I should go to some other center. After having so many questions they said our manager is not hare we cannot submit your phone without his consent.They are making us fool by saying that your phone cannot repair here, your phone is not in the warranty.
I want a strict action against them if you can then it is ok otherwise you can give me some other email address as im fed up now to visit there, i visited their 5 times for the same problem.
I went to Nokia care (Varun Enterprises), They denied me to repair my phone as they are claiming my phone cannot repair at the varun enterprises, I should go to some other center. After having so many questions they said our manager is not hare we cannot submit your phone without his consent.They are making us fool by saying that your phone cannot repair here, your phone is not in the warranty.
I want a strict action against them if you can then it is ok otherwise you can give me some other email address as im fed up now to visit there, i visited their 5 times for the same problem.
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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I am using Nokia N95 which is out of warranty. Its network is not working so I repaired & paid 1600/- to repair this on 7th June. But its camera stopped working after repairing. They said as its a electronic item so any repair activity ca cause damage. Now display is also gone within a month. I went to Nokia care & they are telling that as this is out of warranty so such damage is possible.
My bill no is 1903.
Please guide me the needful.
Thanks
Tapati
[protected]