Nokia E51 Mobile Phone — Phone Totaly dead

I had purchased one Nokia E51 Phone on 5th March 2008 SI. No. [protected]. I went totaly dead on 1st September 2009 that is less than 18 months from the date of purchase. I gave it to a Nokia Care center, A M Mobile Telecom Ltd. ASC No. 293_504886 Email: [protected]@nokiacareindia.com vide there job sheet No.[protected]/090901/71. on 1st September 2009. They have intimated me yesterday that phone can not be repaired & if it is repaired the charges will be the same as applicable for a brand new phone. My request is how your Nokia E-51 GSM type product 0558469 can become out of service only in 18 months.

I await your reply whether this phone can be repaired or a new one given to me in exchange at concessional rate. I am using your phones from 1998 when mobile services started in India I have 2 other N series phone which i am using now, but this Business Phone i purchased when I was made National Chairman for Trade & Industry Cell of the main opposition party of India. I am disappointed and will request your help for replacement for the same exgratia or at a very concessional rate on deposite of the existing phone to the same dealer.