[Resolved] Nokia E63 — BAD BATTERY, Manufacturing Defect | |
DEFICIENCY IN SERVICE. I purchased Nokia E63 on 7/12/2009, found the battery was faulty with a manufacturing defect, Got the same checked from Nokia care Dombivli east, for authenticity, and logged a complaint on 11/12/2009 with nokia care, Instead of replacing the faulty part, or giving me a stand by phone,They took the handset and called me on 27/12/2009. Nokia care guys asked me to buy a new battery, if the old one is faulty, So i am asking where is the Garantee or Warantee, Is it for 11 days from the date of purchase? The Retailer from where i got the handset pointed me to nokia care, on 9/12/2009. Job sheet no is[protected]/091211/38 Handset IMIEI no is [protected] Battery no is[protected] I Had to PURCHASE a new phone, For no fault of mine. and wait for the faulty phone if at all it will come back on 27/12/2009 or next year. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
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my no is [protected],
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Nokia Mobile E63 — manufacturing defect
Respected sir,I bought a nokia mobile phone model – NOKIA E 63 having EMI Number-
[protected] from Agrawal mobile, Hinoo, Ranchi on dated 05/02/2010.After using
One week I found it work very slow and there is some manufacturing defect in back cover
Of the moble, so I went to nokia service ( Nirmal Enterprises ,P.P.Compound ,Ranchi) on
22/02/2010 and handover my mobile with complain to nokia service centre staff but after
waiting two hours he gave me my mobile and say that ELS is not O.K and mobile is not
under warranty so we cannot replace or rectify your handset.. I inform to retailer and dealer
about the same and again two times went to service centre to solve my problem but no one
do any thing.
I am felling very helpless at this time, so please do needful to solve my problem.
Yours truly
M.N.Ahmad (Mobile No-[protected])
Manitola,Doranda,Ranchi(Jharkhand)
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