[Resolved]  Nokia E71 — Improper service of nokia customer care

Dear sir ,
I have purchased Nokia E71 set on 3rd april 2009 from jaipur , customer ID[protected] and of Lot no [protected], with 2 month of its purchase i found the set totally dead and non functional, during this period i was on official work to brahmpur(orissa) where i have shown this set to nokia care , which was deopsited with them for 10 days and later they told that its battery is dead and it requires changing ,but warranty of battery is of six month which has finished 2 days back , when i requested that i have deposited the set 10 days before , there answer was that the complain of mobile was done not of battery. Further after inserting a different battery the mob is not getting charged though it is showing the sign of getting charged. when the same set was shown to Nokia set Pathankote (Punjab) they r also not showing any sign of help ,and there only answer is, the battery is dead and it require changing.

Yours sincere
Irfan ahmed Khan
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information