[Resolved]  Nokia E90 — handset not being repaired 2 months

I have always been a buyer of NOKIA COMMUNICATOR handsets since its launch, Lately i have seen that the handset is giving problems in the software and also in the hardware.The latest E90 purchased by me has been with your service centre twice due to outgoing audio problem.once it was returned in the month of april due to non availability of parts and now it is lying in your service centre the last 3 days as they are not able to solve the issue.i am quite tired of this and request you to replace the handset with another one.details of the service centre are as follows:V.CARE 408, bharathiyar road, new siddhapudur, coimbatore tel no [protected] and job no[protected]/090615/28 .ASC 419_465550

NARESH CHETAN, ZAVERI BROS JEWELLERS, 106 DB ROAD, RS PURAM, COIMBATORE.641002
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Aug 14, 2020
Complaint marked as Resolved 
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Nokia E90 — software

I AHVE BEEN TRYING TO GET IN TOUCH WITH MR JUGAL KISHORE ([protected]), AFTER FEW MOMENTS THE SECT. REPLIES SORRY NOT IN OFFICE. (MS. R ARA)
CAN NOKIA MAKE THERE MANAGERS MORE APPROACHABLE.
THAT'S THE REASON THEY LOSING MARKET SHARE.
NOKIA PLS WAKE UP CONSUMERS ARE NOT FOOLS.
WE NEED SERVICE & NOKIA'S SERVICE IS MUCH BELOW STANDARD
AT LEAST IN KOLKATA.

Nokia — Handset E 90 For Repair

My nokia E90 phone which was purchased on 16-04-08 from an authorised nokia dealer in Indore .On 4th October my voice was not going out of the phone to the caller/reciever. So I went to M/s Gayatri Incorporation an authorised repair centre of Nokia in Indore on 4th October 2008 (JOB SHEET NUMBER:[protected]/081004/73). I was told that the handset would go to L3 Level for repairs. Than i received a call on 14th oct from the same service centre that the handset is not repairable & it would be swapped with a same E 90. After repeated calls to the service centre till today i.e 01/11/08 nothing has been done. Please help me in this regards. I was very much dependent on my E-90.If nokia advertises these phones as buisiness Phones, It should understand the importance of the same.
This kind of pathetic service from nokia was never expected. I would surely lodge a complain in consumer forum.
Manish Ahuja
[protected]

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