[Resolved] Nokia — Failure | |||
Sir, I had purchased a Nokia Asha 200 (Pink) Mobile Phone for Rs. 3945 online from Flipkart on 5th April 2012.Just 4 Days after the 1 year warranty provided by Nokia, the Mobile Handset malfunctioned.The phone gets automatically switched off each time someone tries to make a call or attend one.I took it to the Service center ( Nokia Care CC 41/4108, F & F1 , 4th Floor, Kurian Towers, Opposite Saritha Theatre, Banerjee Road, Roshan Ln, Ernakulam, Kerala 682018 ?) and despite the ill behaved treatment i got from there,i was told to replace some board in the mobile which would cost me Rs 3000 for which they have to send it to DELHI and was told even if i replace it there is no guarantee to the mobile will work properly.As a result of which i didn't find it feasible to spend 3000rs for something that has doubtful chance of working and that too which only lasted barely an year. This mobile was a gift for my mother from my first salary and i am deeply disappointed with it.me and my family had been using Nokia mobiles right from the beginning 3310,3315,2700,6233,N73 and many more some i forgot the names now.Even after being a customer since ages the feedback i got from the Service Center was terrible.I was not even told by the service center about availing the extended warranty or got my mobile fixed. I was having health problems till date thats why it took me this much lag in addressing this problem. I feel cheated now as i waited for Nokia to do something regarding my complaint till date but was not even called once regarding it. I humbly request you to help me out.Either i get the mobile fixed or replaced FOC. Attaching the Bill from Flipkart and the Mobile Pics below too with this message. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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Nokia — Phone failure
Dear sir,I have bought my 3110c on 2009 December. After that i have updated the phones software 3 times. I have given it to Nokia Care in Alwaye. But the same problem continues within 2 days. The contents in the phone memory are loosing. I have tried different memory cards.
what can i do?The problem still exists.