[Resolved]  Nokia Lumia 720 — Continuous Technical issue- got dead 3 times in last 2 months

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Mumbai City, Maharashtra

Hi, we have brought Nokia Lumia 720, 3- months back. Unfortunately from the day of purchase phone is behaving abnormally and getting unresponsive and dead frequently. We have submitted to Nokia service centre and after many follow ups and nokia's service team false commitment it finally reached us almost a week after, they committed the issue has been fixed. And now in just next 20 days we are again facing the same issue. We have paid Rs. 20,000/- to be connected with family/ office and friends. As per Nokia they don't have provision of replacing the device and takes 10-15 days for fixing the issues. If it will continue without replacement then we would ended up following up with service centre every day of our life. Its painful and break of trust from brand like Nokia. Requesting you to help in replacing the same.