Nokia / Mobile Phone — Hand set repair

Address:

New Delhi, Delhi

Dear Sir/Ma'am,

I bring to your notice that on 5 April some problem came in my Nokia mobile phone(IMEI 358233/03/441116/0),for which I approached the Nokia Care centre at Lajpat Nagar-II New Delhi.They recieved my Phone and asked me to came next day. When I went there they told me that there is water damage in the phone which does not comes under Warranty Period,since my mobile was in Warranty period. I told them that there is no water problem with the phone since it does not came in contact with water, but they were adamant with there arguments.They also charged Rs.55,for the service irregardless of the problem which they did not solved. I am really very much upset with there behaviour and service.Inspite of the warranty period they decline to repair my phone.

Sir please look into the matter and take serious action against them.

Regards,
Sajjan Kumar
New Delhi.