MY NOKIA CASE REFERENCE NUMBER IS 12362.
I am a customer of nokia mobile phone. Sir, on Thursday 7th may' 2009, My nokia mobile set was hanged due to virus. I send it to your Howrah Service centre on 8th May 2009. The officials told me that Monday Call at Morning. Today at 11.30 I call to the service centre about my phone they told me that call at 3 p.m. When I call at 3 p.m. they told me to call after 2 days. And at last after several request to all the Service Executive (personally to Mr. Arvind) I received my mobile after one month i.e. 8th June’2009. When I received my mobile they gave me One month Warrantee for that. But after one day I saw my mobile not charging. Then again I go the Service Station . They solve the problem. But after two days I faced lots of problem. Then I go the Nokia Service centre. And their I saw that My IME Number was changed. My mobile Keypad IC not working, Network IC not working.
Sir, I want to Ask you a question ? What type of Service are you provide to the needy customer ?
My Job Sheet Status
Mobile : Nokia N 70 (M)
Job Sheet Number :[protected]/090508/6
ESN/IEME Number : [protected]
VISION CARE
1/1 Hardutta Rai Chamaria Road,
Howrah, West bengal
ASC Name : VISION CARE
ASC CODE
MY JOB SHEET NO>[protected]/090508/6 DATED 08-05-09
set : NOKIA N &) M
PERSON :monoj ganguly-[protected]
Sir, It’s a request that please look into the matter sympathetically. Your kind cooperation will be highly solicited.
Thanking you.
Monoj Ganguly
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Nokia N 70 mobile — Mobile not working
Phone is repaired by the NOKIA CARE on 13th Dec 08 for first time they said its water logging hence charging despite is in warranty.but it started showing the same problem and subbmitted back on 27th Dec 08.
Since then i am following the NOKIA CARE CENTRE as well as i have mailed to SO CALLED NOKIA FEEDBACK. But none of them has responded.
It seems that I am a fool who has purchased the product.
Regards
Kalidas Bose