Sir / Madam,
We purchased this phone from Subhiksha at gangaplaza from Meerut. After 137 days this phone didn’t work. Only the light was on in this phone. We went for repairing in service center at G.F.19,vidya laxmi complex,182.abulane,Meerut on 9 september 2007. After three days they called me and said “ your phone is O.K now come and take it back”. But phone was not repaired. Then they sent this phone to Noida service center. But after noida service center our phone didn’t repaired even they told that phone had water damaging but our phone was not water damaged and they told this after 14 days on 24 september 2007. Now has no power. They also told me that phone could not be repaired even after paying the money. But After showing this phone to a local mechanics phone get repaired within ten minutes.
We get shocked after seeing the data of the phone because it was completely changed. Phone had new contact no, different receive call even it different wallpaper and vidio clipping. On checking the phone once again we come to know that phone’s EMI numbers was changed. When we go for complained they reply that they don’t know any thing about. All matter was concerned with noida service center they can’t help us.
Now we afraid if PCB board is changed in noida service center and if this PCB board was previously criminally used. So we are not using the phone right now.
MY OWN EMI NO IS [protected]
MY CHANGE EMI NO IS [protected]
I request you to do take some action concerning our complain. Xerox of Job card and bill is attach with this letter.
Thanks
Your sincerely
Shubham agarwal
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