Nokia N72 — Cheating & Fraud

I purchased N72 in june 2008 through Planet M ( Daryaganj , New delhi ) two years warranty , It showed error after a month thus i sent it to planet M & they got the handset replaced after keeping for a month

Thus I got a replaced handset on Sept 2008

But Few days Back i.e. ( 20 Aug 2009 ) My phone display dissapered automatically , thus i again submitted my mobile at Planet M , this time they didn't responed me for 15 days & when i called them up they said my mobile was opened outside & have been watered

Planet M official has told me to take my mobile Back in unrepaired status & said they do not owe to any warranty said earlier

The statement ( mobile was opened outside & have been watered ) is a lie completely , & i belive Nokia or Planet M have delibrately done so to escape from their resonsiblity / warranty clause

I ask you all why always we ( consumer ) need to sacrifice & statement of company is said to be the final ...

If any one can help me out please do email me at [protected]@yahoo.com

All i can say ( I will never purchase a nokia Phone ever & would even not rely upon Planet M )
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

NOKIA/N72 — CHEATING

I WENT TO THE NOKIA SERVICE CENTRE ON M.M.ROAD ON WEDNESDAY 9TH SEPTEMBER.I HAD SOME PROBLEM WHICH EVEN THE PEOPLE THERE WEREN'T SURE OFF WHETHER ITS A HARDWARE OR SOFTWARE PROBLEM.NEVERTHELESS THEY UPDATED THE SOFTWARE AND ASKED ME FOR RS.460.I PAYED THE MONEY AND ASKED THEM FOR THE RECIEPT ANGD THE LADY THERE SAID THEY GIVE RECEIPT ONLY FOR AN AMOUNT GREATER THAN RS.500.I WAS SHOCKED BUT I LEFTWITHOUT CREATING A SCENE.BUT I MADE IT A POINT TO FIND OUT FROM OTHER NOKIA CUSTOMERS WHICH IS WHEN I REALISED I WAS CHEATED FOR SURE.
I WOULD LIKE A REPLY AS SOON AS POSSIBLE ON THIS MATTER.
THANKYOU.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7894
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information