[Resolved]  Nokia N73 — Replacement of NOKIA N73-1 having unacceptance problem of lock code

Subject: Regarding Replacement of NOKIA N73-1 having unacceptance problem of lock code.

Sir,
This is to bring to your notice that I Pankaj Mishra own a NOKIA N-73 (IMEI-[protected]) Music Edition bought on 4th June 2008 from The Mobile Store in Waves (Mall), Lucknow (U.P). After 2 months I faced a problem that my cell phone didn't accept the phone lock code if changed. As I am pursuing my studies from Jaipur I got it unlocked by paying a amount of 225.But soon I realized that it was a technical fault in my phone which continued till date.
Returning back to Lucknow I gave the phone to the INFOCARE SERVICES (NOKIA Care) in Indira Nagar near Maruti Puram (opposite Lekhraj Dollar). Returning my phone after a month they assured me to not face the problem again. But since then I have submitted my phone to them thrice, latest which was when they returned me back with the cell phone on 12th of March but I again had to give it back to them for the same problem on 16th March. Facing this problem has led me to leave the cell phone most of the time in NOKIA CARE causing me problems as with no standby provided and financial problems because I have to come back to Lucknow each time to collect my cell phone. I asked the concerning person from the NOKIA CARE to get my phone changed from the company if possible because the problem still continued, but with no satisfactory answers, as they still wish to return me a repaired phone.
With the problem continuing I am facing a lot of problem as I have no other cell phone to cope up with this problem. I request you to take some required steps as I am not willing to take the problematic handset this time. I need you to take interest in the matter and help me in sorting out the problem. Failing which I will have to go in the CONSUMER COURT to get my problem sorted out. Wish you would take some required steps and reply or contact me within 10 to 12 days about the matter.
I request you to take some steps to sort out my problem.

IMEI NO - [protected]
Job Sheet[protected]Manual) delivered on 12-03-09
Job Sheet[protected]/090314/3