[Resolved]  Nokia N73 — CUSTOMER COMPLAINT

Dear Sir,

Job Sheet No: [protected]

Serial No: [protected]

Compalint Date: 21/5/2008

Customer Name: Mr. Krishnamoorthy

Phone No: [protected]


I have bought my mobile 7/9/2007. Earlier i had some problem and i got serviced by the nokia service center further to that recently i got a problem of mobile gets hang suddenly and when mobile is in silent mode only it is getting on. The process is very slow in my mobile. Speaker beep sound is coming and their is a problem in my speaker also. I have given for service on 21/5/2008 and they told to call after two days. When i was calling after a couple on day where saying that the problem is couldn’t analysis and they have sent the phone to head office to the problem. They told that it will take more than 15 days to rectify this issue. Being a mobile user you people know how essential is mobile now in this machine life. Without mobile no communication will held. We people purchasing the mobile based on the brand and we trust on the brand also. Kindly look into this issue and do the needful for me by replacing a new mobile since it is under warranty. Even I am working in service field we too know the process of time. So do the needful as earlier as possible. We are waiting for your immediate reply

Thanking you

Krishnamoorthy