[Resolved]  Nokia N79 — blank screen

Address:

Jharkhand

sir ,
last year i purchased nokia n79 in the month of october the phone works fine bt on 26 march 2010 i found the screen of my phone goes blank bt all the other things are working fine ,,
so i went to nokia care
after 2 days they rang me and said they were unable 2 resolve my problem so they are forwading my cell to head office after 10 days they rang me and said ur phone is replaced as it was not repaired , i went their the given me 2nd hand nokia n79 as their was 2 rush so checked basic features like recording , music player etc. and unable 2 look those sctraches but when i saw my phone in my home closely i found lots of scratches
and the keys look jammed very hard
not working smoothly, as nokia care get closed at 7pm
so next day as early i went their and said m nt going 2 accept these phone as it looks really 2nd hand ,they refused 2 accept bt later they accepted and again they called me 2 days before thay r giving me same phone wid change cover whose keys are not working smoothly,,,,and top sliding key is hanged
when i asked them ok atleast u replace my old phone hardware and keep keypad and other outer panels same they refused to do so
moreover when i talked 2 customer care they said they replace such phones wid the phone which one of their techncian use ,,then i said it means u giving me 2nd hand fone ,, he did'nt replied me and transferred my call to grahak santusti seva
all this things are 2 much,,
m in a no mood 2 accept old phone
and i get frustated to when i visit nokia care
please help me
no 1 want to tolerate such things wid a product who costs him rs 14,500

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email id-- [protected]@gmail.com