[Resolved]  Nokia N81 — Damage of Nokia Handset by Nokia Care Centre

My handset Nokia N81 had a Camera Problem which is in warranty period. So i submitted my handset in Saivision Mobilink Kolhapur which is Nokia Care Centre at Kolhapur (Maharashtra-India) on 12th Feb 2009. They committed me that we will give your handset within 15 days. On 25th Feb or 26th Feb I got massage from Nokia "YOUR HANDSET IS REPAIRED PLEASE COLLECT YOUR HANDSET. FROM SAIVISION, TAKALA, KOLHAPUR.” Then i went that Centre and received my handset. Now My Camera is functioning. But there is One big Crack on the Screen which was not on the Handset before submitting the Handset in Nokia Care Centre. It is clear that the handset is damaged Bcoz of careless handling of Nokia care centre emp. I told that ASC eng abt crack. And they agree that the handset had no crack on screen at the time of submitting that handset to them.
Now it’s 21st March 2009. I don't receive my Handset yet. I Request you to take an action as early as possible.


Job Sheet No is[protected]/090212/12

Regards,
Anuja Bhurke
Kolhapur.
[protected]/[protected].